Transforming
urban parking vehicle services

What it solves for vehicles

ParkPe Connect helps visitors contact a vehicle owner in emergencies, parking blocks, valet situations, or access issues without exposing the owner’s personal number.

Best use cases

EV-ready vehicle parking

Drivers can find available charging-enabled bays, while operators can monitor occupancy, energy time, and vehicle turnover from a single control flow.

Designed for vehicle-heavy spaces

Use Smart Parking for offices, residential towers, malls, hospitals, campuses, and city parking projects where operators need visibility and faster vehicle handling.

For personal and fleet vehicles

Manage vehicle readiness with FASTag-related support and payment continuity for travel, transport, and business vehicles.

What ParkPe focuses on

• Vehicle-first digital parking and mobility experiences
• Owner-safe communication through QR flows
• Payment-led operations for modern parking spaces
• Scalable products for residential and commercial properties

Service usage

• Vehicle details submitted on the platform must be accurate and kept updated.
• QR or communication services must not be used for misuse, spam, or unlawful contact attempts.
• Operators are responsible for local compliance for vehicle parking and property operations.

Vehicle booking related refunds

Refunds may be processed for failed parking payments, duplicate vehicle transactions, or service issues where the booking or contact workflow could not be completed as intended.

1. Vehicle Sticker Activation

After vehicle registration, the QR sticker should be mapped to the correct owner profile before being placed on the windshield or dashboard. If the wrong vehicle is linked, support can help reassign the sticker after verification.

2. When Someone Scans Your Vehicle QR

Visitors can submit a request to contact the vehicle owner without seeing the personal mobile number. The owner receives the request only after the system validates the interaction and applies privacy and spam controls.

3. Common Vehicle Support Requests

• Re-link a QR sticker to a newly added vehicle.
• Update owner phone details for an existing vehicle.
• Report a damaged sticker or unreadable vehicle QR.
• Resolve missed visitor contact requests related to your parked vehicle.

1. Information Used for Vehicle Contact Flow

ParkPe Connect may use vehicle registration number, owner contact details, OTP verification status, sticker ID, and device session details to ensure the QR communication flow works securely for the correct vehicle owner.

2. How Vehicle Owner Privacy Is Protected

• Personal phone numbers are not directly shown to visitors scanning the vehicle QR.
• Requests are routed through a verified contact flow designed to reduce misuse.
• Only limited vehicle-relevant information is used to match the request to the correct owner account.
• Suspicious or repeated request patterns may be blocked to prevent spam.

3. Data Retention and Safety